FAQs.

Yes, we can groom all dog breeds from small to large. Our experienced groomers are also trained to work with dogs of all temperaments and personalities.

We recommend starting a puppy’s grooming at around  3 or 4 months – ultimately, the earlier the better. We would recommend bringing your pup in every 3-4 weeks for a bath and tidy for the first 6 months, so we are able to desensitise them to the surroundings and get them familiar with the grooming process.

The length of a grooming session depends on the services requested and the size of the dog. On average, a grooming session takes between one and three hours. Working with dogs can be unpredictable and thus it is not possible to give exact timings in advance. However, as soon as your dog is ready we will call or text you for collection.

No. Unfortunately, this is not possible for health and safety reasons and also to avoid distractions for your dog. Only grooming staff are allowed in the grooming area, but we will provide updates on your dog’s progress and call you when the session is complete.

No. Unless your dog needs a medicated shampoo, you just need your dog’s lead and collar.

You can make an appointment by calling us directly on 07446 411625.

The frequency of dog grooming depends on your dog’s breed, coat type, and lifestyle. Dogs with long hair or thick coats may require more frequent grooming, while dogs with short hair may only need occasional grooming. It is best to consult with one of our professional groomers to determine the appropriate grooming schedule for your dog.

Missed appointments cost our business a considerable amount of money because we have fixed overheads. We reserve the right to charge up to the full cost of the booked service if we do not receive a minimum of 48 hours notice.

We can only de-matt for 15 minutes for the sake of a dog’s welfare. If your dog requires longer, we will discuss this with you and may recommend clipping.

8am – 5pm, Monday to Friday.